Frequently Asked Questions

Please read our FAQ before sending us a message.

Processing: It means we have received the order and are currently producing and will send the tracking code after 10 working days. Complete: Meaning the delivery was successful.
Valid payment methods: Paypal, Visa, Mastercard.
We produce about 7 – 10 working days, then we will send the tracking code to the email you purchased after 10 days you have ordered. Will be shipped around 7-14 days (1-3 days delay may be available during peak season, but we will try as quickly as possible)
Normally, after you place an order, it takes us about 7-10 days to produce, then we will provide the tracking code via the purchased email!

Send us an email